I noticed that on start ups in the mornings the car would seem like it would misfire and drop a cylinder for about 30 seconds and then it would settle down. (This problem first appeared after my first tune and was so bad that I was unable to reverse out of the garage for at least 1 minute untill the car warmed up a little but was resolved somewhat a couple of days later when I took the car back) I let this go for a couple of days but soon was on the phone to Jim at Tunehouse and told him what was happening, Jim sounded like he was a bit disappointed with what I told him and he asked if I could live with the problem for a couple of extra days to see if the problem would subside and if not to bring the car in the following day so he could look at it.
I decided to live with it for a couple of days but unfortunately because of work commitments those couple of days turned into a couple of weeks before I rang Tunehouse again only to be told by Tony that Jim had taken a few days off. Tony told me that if I was really concerned by the problem then to bring it in and he would look at it or if not Jim would call me as soon as he got back from his holiday. Well sure enough the call came through and Jim booked me in and made sure that I had a courtesy car to take home that afternoon.
Got a call from Tim at 4.30 the following arvo and was told that Jim had the car on the dyno and would be finished in 15 minutes so to start making my way down. Jim explained to me that the problem stemmed from previous unnecessary adjustments to the cars factory computer program but it was all fixed now and that he put the car back on the dyno to make sure there was no power loss from his last tune. Car purred like a kitten all day today right from start up, well most of the day except for the incident this arvo when a little lion taming of the new GTS breed was required:
What more can I say than what a “true professional workshop” you are a credit to your industry Tunehouse. “
Last week I booked my car in for a service with the guys at Tunehouse at Marrickville, I must admit there was a slight degree of uncertainty before going there, having worked in the immediate area for sometime, I had been on the receiving end of some pretty savage rumors about there business practices. I am going to say that anything bad that I have heard about Tunehouse is a load of SH!T, they are some of the most polite and professional mechanics I have dealt with in a long time and their workshop is kept meticulously clean, you could quite literally eat off the floor.
The service started with dropping the car off for the recommended option, this was referred to as the Tunehouse Plus service, everything is given a good once over, oil changed, other fluids topped up, battery checked, brakes examined etc.
A few times during the course of the day I received calls advising me of procedures that were recommended to be carried out over and above the Plus service, the recommendations for this particular service were to re-torque all the suspension components (with a real torque wrench, not just some idiot going crazy with a rattle gun) and to perform a decarb service on the intake, I was immediately advised of the additional costs involved with these items, and authorised the extra work. None of these shoddy hidden “extra” charges when you come and collect your car with these guys, everything is above board and the work will not proceed without customer authority.
At the time of collecting my car I received a full 3 page report explaining the procedures carried out as part of the Plus service, the additional service items were also clearly detailed, and there were a few items listed for me to keep an eye on between services, i.e brakes will need replacing soon.
I recommend that anyone in the Sydney area give these guys a go for your next service, even with my work relocating to the western Sydney area in the near future I will be making the effort to keep using Tunehouse for my future servicing.